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Help & Support

We are committed to providing you with the best possible experience using Three Degrees. For any issues or suggestions, please contact support@threedegrees.co.

Quality Standards

We review all property listings as part of our service and may enhance your listing details to ensure they are informative and appealing. To maintain our quality standards, we reserve the right to reject photographs and request new ones.

We're always seeking great recommendations for our area guides. When setting up your listing, please share your favourite local places!

Legal Disclaimer

Important: Please read carefully.

Three Degrees operates solely as a platform connecting members and is not involved in:

  • Direct communications between members
  • Face-to-face interactions between members
  • Rental or swap agreements between members
  • Property transactions or exchanges
  • Physical property management or maintenance

You are solely responsible for all interactions with other members of our network. By using Three Degrees, you acknowledge and agree that:

  • Three Degrees does not verify each listing and cannot guarantee the accuracy of any information
  • Three Degrees assumes no liability whatsoever for the condition, safety, or legality of any property
  • Three Degrees is not liable for any issues that may arise from a home rental or swap
  • Three Degrees bears no responsibility for property damage, personal injury, financial loss, or any other negative outcomes resulting from transactions between members
  • We do not act as an agent, broker, insurer, or guarantor for any member
  • All agreements between members are their sole responsibility
  • Members should conduct their own due diligence before entering into any arrangement
  • Three Degrees is not liable for any fraudulent activity by users of the platform

By using our service, you explicitly release Three Degrees from any claims, demands, and damages arising from your interactions with other members or properties listed on our platform.

We strongly recommend that members:

  • Communicate thoroughly before any rental or swap
  • Consider obtaining appropriate insurance
  • Document the condition of properties before and after stays
  • Create written agreements between parties when appropriate